PRIVACY POLICY – DATA PROTECTION & PRIVACY STATEMENT
Synergy – The Retreat Show (“STRS”) is committed to protecting and respecting your privacy. We are not a transactional site and the data you consent to give us through signing up to receive our newsletters and information is used purely for marketing reasons. You can remove your consent by unsubscribing at any time.
This privacy statement explains what information we gather about you, what and how we use that information, the lawful basis on which that information is used and who we give that information to. It also sets out your rights and our obligations in relation to your information and who you can contact for more information or queries.
By using www.theretreatshow.com website, you are agreeing to this policy. Please read it carefully. This Privacy Policy applies to this website only.
Who does this privacy policy applies to?
This Privacy Policy applies to our customers, partners, associates, users of this websites, and representatives of our clients.
Our website is not designed for, or intentionally targeted at, children. We understand the importance of protecting children’s privacy. It is not our policy to intentionally collect or store information about children.
What information is collected?
This Policy describes the types of information we collect, how we use the information, who we share it with and the rights of individuals regarding our use of their information.
We collect personal information about you to deal with any enquiries you may have about us, to inform and provide you with our products, and to improve and develop these and the website for the future. We collect a certain amount of your personal data for marketing purposes.
The personal data that we collect or obtain may include: IP address, unique device identifier, browser characteristics, device characteristics, operating system, language preferences, referring URLs, information on actions taken on our website, dates and times of visits to our site and other usage statistics, also personal information like age group, gender, country of residence and type of device used.
What information is collected by an automated system?
When you visit www.theretreatshow.com, we may collect information by automated means, such as cookies, web beacons and web server logs.
Through these automated collection methods, we may obtain "clickstream data," which is a log of the links and other content on which a visitor clicks while browsing a website: a record of the users click-action may be collected and stored. Some data elements collected through automated means, such as your browser information, may be linked with other information we have obtained about you: i.e., we may track open rate and click rates of emails.
On our www.theretreatshow.com website we supply a notification of cookies use, this allows you to opt out the use of cookies by resetting your browser options. By clicking on Accept in the cookies notification, to the extent required by applicable law, we will obtain your consent before collecting personal information using cookies.
What are Cookies? Cookies are small text files that do not cause any damage to your device and cannot be used by themselves to discover your identity. They are either stored temporarily for the duration of a session (session cookies) or they are permanently archived on your device (permanent cookies).
Session cookies are automatically deleted once you terminate your visit. Permanent cookies remain archived on your device until you actively delete them or they are automatically eradicated by your web browser. In some cases, it is possible that third party cookies are stored on your device once you enter our site (third party cookies). These cookies enable you or us to take advantage of certain services offered by the third party (e.g. cookies for the processing of payment services). Cookies have a variety of functions. Many cookies are technically essential since certain website functions would not work in the absence of the cookies (e.g. the shopping cart function or the display of videos). The purpose of other cookies may be the analysis of user patterns or the display of promotional messages.
You have the option to set up your browser in such a manner that you will be notified any time cookies are placed and to permit the acceptance of cookies only in specific cases. You may also exclude the acceptance of cookies in certain cases or in general or activate the delete function for the automatic eradication of cookies when the browser closes.
The providers of third-party apps, tools, widgets and plugins on our website, such as social media sharing tools, also may use automated means to collect information regarding your interactions with these features. This information is collected directly by the providers of the features and is subject to the privacy policies of these providers. Subject to applicable law, www.theretreatshow.com is not responsible for these providers' information practices.
www.theretreatshow.com also uses third-party analytics services on our website, such as those of Google Analytics. The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyse your use of our website. The information collected through these means (including IP address) may be disclosed to these analytics providers and other relevant third parties who use the information, for example, to evaluate the use of the website. To learn more about these analytics services and how to opt out, please visit the following sites: Google Analytics: tools.google.com/dlpage/gaoptout
How is the information collected?
We may collect and process personal data about you that you give to us, as follows:
If you provide information to us by filling in forms on our website. This may include information provided at the time of registering, subscribing to any of our services, newsletter registration and sending of emails.
By sharing of any of your company or personal information with us via email.
We may keep a record of correspondence between you and us.
How do we use the information collected?
We use the information described above to perform the following activities (as permitted by local law):
Managing our clients and customers
Sending promotional materials, upcoming retreats, special events, programmes, offers, surveys, contests and market research
Responding to individuals' inquiries
Operating, evaluating and improving our business (including developing, enhancing, analysing and improving our services; managing our communications; performing data analytics; and performing accounting, auditing and other internal functions)
Protecting against, identifying and seeking to prevent fraud and other unlawful activity, claims and other liabilities
In addition, www.theretreatshow.com uses information collected through cookies, web beacons, pixels, web server logs and other automated means for purposes such as (i) customising the user’s site experience; (ii) providing tailored content; and (iii) managing our Site and other aspects of our business. To the extent required by applicable law, we will obtain your consent before collecting information using cookies or similar automated means.
Use of personal data
We will use your personal data to fulfil your requests and we will ask only for data that is adequate, relevant and not excessive for those purposes for which you have provided consent where pertains to marketing. Where we send you information for any purpose, it may be sent by e-mail or post. When we ask you for personal data it may include the following purposes:
We may contact you occasionally to inform you of new products and services we will be providing;
We may use your personal data to identify who you are when you contact us;
We may send you regular updates on issues we think will be of interest to you;
We may use your personal data to provide you with the products you have requested and fulfil your booking;
We may use your personal data to understand what products you may be interested in the future;
We may use your personal data for protecting our rights, those of our clients, or protecting those of our affiliates;
We may send you requested information on our products and services;
We may use your personal data to notify you about changes to our services, terms and conditions, policies or website;
We may use your personal data internally to provide you with the services offered by us via this website, to administer this website and to help us improve our services;
We may use your personal data for marketing purposes and market research;
We may use your personal data to resolve complaints or issues you may have with our products;
We may use your personal data to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes to improve our site to ensure that content is presented in the most effective manner for you and for your computer as part of our efforts to keep our site safe and secure;
We may use your personal data to manage and improve our customer relationship with you;
We may use your personal data to send you e-newsletters and other electronic marketing from us only if you have requested this;
Unsubscribe
We may, from time to time, e-mail you information to make you aware of other, similar products offered by us, which may be of interest to you. If you do not wish to receive emails from us for these purposes, or if you want to be removed from our electronic mailing list you can either select “unsubscribe” from any of the marketing emails that we send or alternatively, by contacting us.
Information that we share
STRS will not disclose personal information collected about you, except as described in this Privacy Policy or in separate notices provided in connection with particular activities. We share personal information with service suppliers, partners or vendors who perform services on our behalf based on our instructions. We do not authorise these service suppliers, partners and vendors to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements.
In addition, www.theretreatshow.com may have to disclose your information to legal authorities or regulators if we are required to do so, or if we believe that this is reasonably necessary.
We reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a reorganisation, dissolution or liquidation).
Where do we store your information
All personal information we have about you is stored on secure servers operated by us.
In addition, we limit access to your personal data to those employees, suppliers and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
Where information has been passed to our third party suppliers it will be stored on their secure servers. These third party suppliers have access to your personal information needed to perform their functions, but may not use it for other purposes.
Your rights
Data Protection Law means that you have extensive rights regarding the collection, storage and use of your data.
Under the GDPR (General Data Protection Regulation) you have the following rights as an individual regarding your data:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling
If you would like to find out more about these rights, or if you would like to report a breach of them then you can contact the ICO (Information Commissioners Office) : https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/
or call their helpline on +44 303 123 1113
Unsubscribe
We may, from time to time, e-mail or post you information to make you aware of our other similar products and services which may be of interest to you. If you do not wish to receive emails or post from us for these purposes, or if you want to be removed from our electronic mailing list you can either select “unsubscribe” from any of the marketing emails that we send or alternatively contact us.
Changes to our privacy policy
We may modify or amend this privacy statement from time to time.
To let you know when we make changes to this privacy statement, we will amend the revision date at the end of this page. The new modified or amended privacy statement will apply from that revision date. Therefore, we encourage you to periodically review this statement to be informed about how we are protecting your information.
Our information
SYNERGY – THE RETREAT SHOW
COMPANY REG: 18P09090
VAT: FR26000133412
Contact
If you have any questions, comments or requests regarding this privacy statement you can contact us at info@theretreatshow.com
Last updated: 11th January 2021